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The ball player explained that there was a couple profile, one is hers plus one try the woman husband’s. I ideal the people be permitted to finish the confirmation processes to prove that they have been in reality a couple players. The newest local casino made a decision to manage its reputation, so that the ailment is signed because the ‘unresolved’. The new player’s account got banned because the she’s got several membership. The new problem try signed as the athlete broken the new local casino terminology.
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The gamer from Austria is actually worrying concerning the a long time confirmation processes. Even though there is actually practical grounds to trust that all the new connected profile were used Rebellion casino app download for android by anyone, some points remained uncertain, therefore we questioned the player for additional facts. The newest criticism are rejected while the pro didn’t respond to our very own texts and you can concerns anymore. The ball player of Brazil might have been prohibited immediately after breaching the benefit requirements.
Player’s unable to complete the membership confirmation.
The gamer away from Chile is experience issues confirming the membership. The player away from Germany has received a technical state playing a certain video slot. The challenge try successfully fixed plus the victory put into the new player’s balance. The player from Chile is actually wondering the number of data files which are essential to have KYC verification.
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Even with submitted the required data files, along with a three dimensional selfie, the fresh gambling enterprise had kept rejecting him or her. The brand new player’s fundamental issue ended up being the difference between their real and emailing address. The fresh Complaints People got presented to the pro as well as the gambling establishment to learn and you will look after the situation. After a series of to and fro texts plus the player’s persistent operate, the new casino confirmed that the user had properly accomplished the new verification procedure. The ball player out of Austria had stated a gambling establishment extra and you will obtained, however, the girl account is after that banned to have violating rules 7.13.
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The player on the Italy try disappointed on the gambling enterprise’s RTP (Come back to Player). The player from Mecklenburg-Western Pomerania requested a detachment and you may encountered specific technology issues affecting its equilibrium. The issue try successfully resolved as well as the equilibrium is actually recovered. The player is not able to withdraw their balance as the his fee is actually defer.
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He didn’t see the connect to possess uploading files, therefore he couldn’t make certain their membership. The gamer out of Germany had their membership signed due to the provider’s decision. The player of Austria is actually struggling to withdraw the woman payouts owed in order to an incomplete KYC. The player are incapable of make certain his account since the her data are becoming refused. The brand new criticism try resolved while the gambling enterprise confirmed and given out the gamer. The gamer from Germany had their account blocked as opposed to then factor.